I am doing an informal survey of small business owners and others who run businesses to get a better understanding of the type of challenges they are experiencing.
There are 21 multiple choice questions and it will take about 90 seconds to complete. At the end of the survey you can download the Business Bill of Rights [...]

I have been asked by several people how I decided to write a book. Read on to learn more.
Celebrating Success! Fourteen Ways to a Successful Company.
How the Book Came About
On 9/1/01 I was laid off from my job as a Principal in a consulting practice. This happened, in a large part, because the Y2K conversion [...]

This email is about an area of much confusion – yet an area of significant potential profit for you and your business – Direct Mail.
What sets the smart business owners and managers apart from the rest is that they are willing to take the time to really understand Direct Mail. There are many myths and [...]

Run You Business like a Country
The Value of Vision
As Margaret Thatcher once said “America was build on a philosophy and Europe was build on history.”
The philosophy that was used to build America is defined in the Constitution.
Our founding fathers declared we are entitled to “life, liberty and the pursuit of happiness” and they created the [...]

Creating Business Predictability Can Hold The Key

By RON FINKLESTEIN
Every company has processes; some are clearly defined, others are implicit. Business processes are the way a business does things. Implementing measurable, repeatable and predictable business processes are how companies build predictability into their business and transfer knowledge throughout the organization. On of the many benefits [...]

More owners have new chore as they take Web plunge
Small-business blogs grow
By Sarah Filus
Beacon Journal business writer
Rick Maselli knows construction. The president and co-owner of the Maselli Construction Co. in Fairlawn has been in the business most of his life.
Blogging about construction, on the other hand, is a new addition to [...]

“Make Me Feel Important”
By Ron Finklestein
“Everyone has an invisible sign hanging from their neck saying, ‘Make me feel important.’ Never forget this message when working with people.”
– Mary Kay Ash
Everyone wants to feel important. They want to feel like they are a part of something bigger than themselves and contributing is ways only them [...]

This article was written by Scott Zimmerman of The Cyrano Group.
When I watch well-meaning companies fail in marketing endeavors, I can’t help but think about “The Adams Family” television show. I picture Gomez Adams hunching over his toy train set with a maniacal grin plastered on his face. With his hands tightly gripping the T-bar [...]

Dr. Peter Drucker
A business enterprise has two basic functions: marketing and innovation
If we want to know what a business is, we have to start with its purpose. And the purpose must lie outside the business itself. In fact, it must lie in society, since a business enterprise is an organ of society. There is only [...]

I did a Google search on my name and I found a reference to a trip I supposedly made while in Canada. Since I never made the trip I was curious and I found a web site posting that does not speaks highly of me (or someone with my same name.)
I found this interesting and [...]